Frequently Asked Questions

We specialize in fine jewelry all set in either 14K or 18K white, yellow, or rose gold. Our collections of jewelry include rings, earrings, necklaces, and bracelets and we offer both natural diamond and lab grown diamond options.


Our custom ring builder allows you to design a one-of-a-kind piece – all on your
own. We are also here to help guide you through our free jewelry concierge
service, where we can assist further to bring visions of your jewelry designs to
life.

Certainly! If you would like to create custom necklaces, earrings, and bracelets,
feel free to book an appointment using our free jewelry concierge service and
our gemologist and jeweler will meet with you virtually to create your custom
piece.

You will be able to place an order through the concierge service directly – and will receive an invoice directly to your email address with tracking information for your order if you create an account at checkout.

Yes, you can purchase the loose stones directly from our website. Through the
Choose Diamond Filter, you will have the option to select the stone of your
specifications and add the loose stone to your cart.

Our custom ring builder guides you through designing your dream ring in just afew simple steps:

  • Choose a Diamond (for your center stone, either white diamond or colored)

  • Customize and filter details such as shape, carat, clarity, price. Advanced details will allow you to narrow down further on commonstone variables.

  • Choose a Ring Setting and Metal Type

  • Preview your design in real time

Please book an appointment at our online concierge service and we can assist you via a Zoom meeting to place your order.

We specialize in curating custom jewelry pieces, for bracelets, earrings, rings,
necklaces, and pendants. If you would like a design that is not currently featured
on the website, please book an appointment on our virtual jewelry concierge
service. We will be able to provide a price quotation and help bring your design dreams to life.

Yes! All of our jewelry designers are certified from the Gemological Institute of America or the Gemological Institute of India.

All orders will come with a tracking code which can be entered online to track
shipping. We are also happy to help with tracking via live chat.